I have dialled 999 by mistake, what should I do?

If you have dialled 999 by mistake or if a child has been playing with the phone and has dialled 999 by mistake please stay on the line and speak to the operator, you can then tell them it was a mistake.

If you replace the handset without speaking to the operator your call will be passed to the police as a 'silent call' and we will try to contact you back by telephone or if there is no reply by telephone an officer will be sent to your address to check everything is OK.

To ensure that the officers time is not wasted and we can be reassured that everything is fine, stay on the line.