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Response Officer of the Year 2024

Monday, July 1, 2024

At Lancashire Police it is essential we shine a spotlight on Response policing, recognising it as a key role that sits at the gateway to policing. 

The reality is that Response Officers tend to be our youngest in service, the first to respond to danger, and often the first Police Officer that members of the public encounter.

Lancashire Police's Response Officer of the Year Award is a fantastic opportunity for us to highlight the vital role that Response Officers play in protecting the public and keeping our communities safe. 

The nominations for the award were Police Constable Hannah Speakman from South Division, PC Rowan Nelson from East Division, and PC Alison Clarkson from West Division.

We are excited to present the Response Officer of the Year Award to PC Nelson.

Assistant Chief Constable Karen Edwards (pictured with PC Nelson and the other shortlisted nominees) said: “Our Response Officers play such a crucial role – they are at the forefront of delivering our force priorities of preventing and fighting crime and keeping our communities and people safe.

“On a daily basis I am made aware of positive examples of the professionalism, commitment and courage demonstrated by our Response Officers.

“Over the past 12 months we have made significant changes to our operating model. These changes have had a really positive impact on the service we are delivering for victims and communities across Lancashire.

“Lancashire Response teams are now offering a far better quality of service to our victims and our communities. Our responding time of answering calls of service to our victims has reduced, our positive outcomes for victims have increased, and the targeting of those who blight our communities through criminality has improved.

“I want to thank all my Officers working on Response and the Response Investigation Teams, who continue to make a real difference to our victims and communities across Lancashire.

“We have outstanding Response Officers across the force, and so it was no surprise that the standard of the nominees for our 2024 Response Officer of the Year were so high.

“My congratulations go to the worthy winner of the award, PC Rowan Nelson."

PC Nelson's nomination describes him as:

“Dedicated, hardworking and passionate about providing a quality victim-focused service whilst all delivered with a smile and can-do attitude. Rowan has proven himself repeatedly to go above and beyond to ensure that victims receive an outstanding service from Lancashire Constabulary. 

“Rowan identifies vulnerabilities early and ensures that everything possible is done to safeguard victims. He is committed to ensuring that criminals are brought to justice as quickly as possible, which he achieves by investigating crime diligently and expeditiously, ensuring that the evidence presented to the courts is of the highest standard.

“Rowan has achieved a detection rate which is over and above the divisional and countywide average. This is testament to his work ethic and commitment to fully investigating every crime, ensuring the best possible outcomes for victims."

PC Nelson is a true example of what it means to serve and protect Lancashire. Please join us in celebrating his achievements. ACC Edwards met with the three officers this week, when she congratulated them on their professionalism and quality of service. As our Response Officer of the Year, PC Nelson has been put forward for the national Response Officer of the Year Award.