Working as a Custody Detention Officer

As a Custody Detention Officer you will be based at one of our six custody suites at Lancaster, Blackpool, Blackburn, Burnley, Preston and Skelmersdale.

The Custody Detention Officer role is responsible for assisting in the secure detention, care and welfare of detained persons and their property, in accordance with the powers as detailed in the Police Reform Act 2002, ensuring compliance with the provisions of the Police and Criminal Evidence Act 1984.

Under the supervision of the Custody Sergeant, detainees will be your responsibility from the moment they are brought to the station. You will book them in, record their possessions, take their fingerprints and photographs and make sure they are secure in a cell. During their time in custody, you will take them bedding, food and drink and make regular cell checks. There will also be phone calls to answer, solicitors to deal with and a whole host of other things to do.

This will offer you the exciting opportunity to work within our dynamic custody suites. We will build upon your skills and abilities and teach you to deal effectively and professionally with persons who have been detained in police custody.

As custody is a 24 hour, seven days per week business, successful candidates will be required to work a shift pattern covering the business hours.

This is a challenging job where we require unique individuals. Detainee behaviour can be challenging, even volatile, so the ability to handle situations with respect, empathy and understanding is key; as is the ability to remain calm and controlled.

You will need good computer skills, spelling and grammar as well as attention to detail as you will be recording daily interactions with detainees and completing forms.

Above all, you will need to be able to communicate effectively with people from different backgrounds, from all walks of life, many of whom are vulnerable or confrontational.

In return you will have an immensely satisfying job; making a significant contribution to safeguarding the communities of Lancashire.

As an equal opportunities employer, we welcome applications from all suitably qualified persons. However, as black and minority ethnic (BME) candidates are currently under-represented within the Force, we would particularly welcome applications from BME applicants. If you would like to discuss further this opportunity and support offered, please contact our Workforce Representation Team on 


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