“I have always wanted to make a difference in the community and get to do this everyday"
“I am relatively new to this role having worked here for 7 months. Before I joined Lancashire Constabulary I worked as a security officer in a court room. The best part of my job is not knowing what I will encounter as every day really is different. It is not a repetitive job and I think it is really interesting.
“I had never worked a shift pattern before having completed 9-5 jobs. It does take some getting used to at first but I am really enjoying it. The hours work out brilliant with my family life.
“If I could offer any advice to prospective applicants it would be to research the role and understand what is expected of you. I am really glad I applied and was successful in gaining this role, I have always wanted to make a difference in the community and get to do this everyday.”
“If I could offer one piece of advice to someone considering applying for this role is to research the job, get an understanding of what is expected of you and go for it!"
Mohammed Kamran - Custody Detention Officer
"The shift patterns are great, I definitely couldn’t go back to working a 9-5 job”
“I have worked as a Custody Detention Officer for 16 years and I really can’t see myself doing anything else. One of the best things about working at Lancashire Constabulary of the team I work with - I like to think that I have the very best team!
“One of the unique perks about the job is that you never know what to expect on a day to day basis. It really does keep the job role varied and interesting. I think that people will be mostly surprised with the level of empathy and care we give to all people that come into the custody suite.
“The shift patterns are great, I definitely couldn’t go back to working a 9-5 job. I get lots of free time to myself and don’t have to cue when doing my grocery shop!
“It is a challenging role where you need to utilise both communication and listening skills at all times however if you are up for a new challenge and want to work with the very best then this just might be the perfect career for you.”
Lisa Margerison - Custody Detention Officer
“Being able to help people is really important to me."
“I have worked at Lancashire Constabulary as a Custody Detention Officer for 1 year. Prior to this role I worked for a charity as an Engagement Officer mentoring young unemployed people.
“I would say the best part of my job is that every day is different. You meet and interact with people from a variety of backgrounds and being able to help people is really important to me. Everyone is treated equally here including detainees and I am responsible for their well-being whilst they are is custody.
“I hadn’t worked a shift pattern before and I personally find working a shift pattern to be brilliant. I find that I have more time to myself and still get to keep a great social life too. I don’t think I could go back to working 9-5 now.
“My advice to anyone considering applying to become a Custody Detention Officer is to make sure you have a compassionate and understanding nature. You need to be able to communicate with people to get the best out of them. Additionally, you really need to be able to deal with both conflict and vulnerable people. If you are up for the challenge then go for it!”
Paul Morgan - Custody Detention Officer
"My family are very proud of my work in public service"
“I have worked as a CDO for 17 years now having previously worked in retail. People are always intrigued by my job and the kind of duties I have to do on a day to day basis. My family are very proud of my work in public service.
“I have found that the best tool I have to do a great job is my voice as communication is key to this role.
“The team I work with are wonderful and there is great comradery. If I could offer any advice to anyone considering applying to become a Custody Detention Officer it would be to go for it… you get to work with lots of excellent people who are all passionate about doing a great job.”
Nick Wood - Custody Detention Officer
"One of the best parts about my job is my team. It sounds like a cliché but it really feels like a work family"
“I have worked at Lancashire Constabulary now for 3 years, 1 year as a Custody Detention Officer and 2 years as a Police Control Room Operator.
“One of the best parts about my job is my team. It sounds like a cliché but it really feels like a work family. In addition to my team, I also work closely with police officers and other police staff. It is a very busy place to work with lots to do and every day is always different!
“Both of my parents were police officers and they think that it is great that I am working to serve my community. Getting used to working a shift pattern can be difficult at first however I really love working shifts now and could not go back to working a standard 9-5 role.
“I think that to be a great Custody Detention Officer you must have great communication skills. You need to be able to adjust your communication methods accordingly and treat detainees with respect. This role is to ensure the safety and well-being of everyone in custody.
“If you think you could make a difference to people’s lives and want to serve the communities of Lancashire then this could be the perfect job for you.”
Lauren Nixon - Custody Detention Officer
"This role is challenging and interesting and one that I am really enjoying."
“I have worked as a Custody Detention officer for 4 years now having previously worked as a security manager at a large retail outlet. This role is challenging and interesting and one that I am really enjoying.
“During my first week I found it to be a massive eye opener. I certainly haven’t lived a sheltered life but the variety of people you encounter is quite surprising. This is when you call upon your training and personal ethics to engage in the right way with everyone in custody. I think you have to be a real people person and have the ability to talk to people and build connections.
“My family are really proud of my job and that I have chosen a career serving the public. If I could give any advice to someone considering applying to work as a Custody Detention Officer it would be to just go for it, it might just be the perfect career for you!”
Lee Speakman - Custody Detention Officer