Frequently Asked Questions - CDO

Here are the answers to questions we typically receive during the recruitment process.
 

How long does the process take??

Personal Eligibility

Starting as a Custody Detention Officer

 

How long does the recruitment process take?

It takes time to select the applicants with the best potential. Your application will go through several stages over the course of 5 months. Take a look at our application process. 

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Personal Eligibility

Is there a minimum age limit for the role of Custody Detention Officer?

Yes. You must be 18 years old to apply for the role of Custody Detention Officer.

What qualifications will I need?

You do not need any specific qualifications for this position. 

I am not a British Citizen. Can I still apply to join as a Custody Detention Officer?

Yes. You need to be a British citizen or a citizen of a country that is a member of the European Economic Area or Switzerland, or a Commonwealth citizen or foreign national who is resident in the UK and free from restrictions. You must also have been resident in the UK for the last 3 years.

I have an un-discharged County Court Judgment; am I eligible to apply to be a Custody Detention Officer?

No. Custody Detention Officer have access to sensitive information so we will check the financial status of everyone who applies. Applicants to the police service should normally be free from un-discharged debt or liability and able to manage existing loans. The emphasis is on managing your debt sensibly.

Do I need a driving licence and access to a vehicle to apply?

Yes. You will be assigned a base custody suite from which you will normally work from but on occasion support is required at other custody suites across the county and will be expected to offer support at any of these other sites.  Due to the shift pattern worked, public transport is not a reliable option so having your own transport is essential.

I have a motoring offence(s). Can I still apply to become a Custody Detention Officer?

Lancashire Constabulary will need to assess the motoring offence(s). If you have more than three separate endorsable traffic convictions (including fixed penalties) within the last five years before the application date you may not be eligible to apply.

I have a criminal record. Can I still apply to become a Custody Detention Officer?

Whether you're eligible depends on the nature and circumstances of the offence. It is not possible to set out a full list of convictions that will preclude a person from becoming a Custody Detention Officer. There may also be circumstances where an individual whose suspected involvement in crime, or criminal associations make an offer of employment inappropriate.

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Starting as a Custody Detention Officer

What is the salary?

Your salary is made up of a basic salary and a shift allowance and weekend working allowance.

Your starting salary is including allowances is £24,983 rising to £27,232 over the course of 5 years.

Are there are physical fitness requirements?

You will be expected to have a good level of physical fitness due to the hands on nature of the role.  You will;

  • Carry out physical searches of detainees (to ensure officers and detainees safety)
  • Take fingerprints and photographs of detainees
  • Secure detainees in cells
  • Supply bedding, food and drinks to detainees
  • Maintain a clean custody suite for everyone's safety

Not all detainees co-operate in a calm manner and you will be expected to deal with confrontation.  You will receive full training on how to handle these situations.

Do I need to be computer literate?

Yes.  You will be responsible for entering detainee details onto the computer systems and for safely securing any possessions.  This requires a good level of computer literacy and organisation skills.

If I am successful where will I be based?

You will be based at one of our 6 custody suites at the following locations;

  • Blackburn
  • Blackpool
  • Burnley
  • Lancaster
  • Preston
  • Skelmersdale
What are the working hours of a Custody Detention Officer?

It's being part of a 24/7 team.  You'll be providing support around the clock including weekends and during the holidays. 

Each shift you will work 10 hours with a shift pattern that consists of 2 early shifts (start at 7am and finish at 5pm), 2 late shifts (start between 3pm - 4pm and finish between 1am - 3am), 2 night shifts (start at 9pm and finish at 7am ) followed by 4 consecutive days off (rest days). 

You will receive your 3 month shift pattern upon starting.  

What training is offered?

There is an extensive training programme in place to ensure that all new recruits have the skills and knowledge to perform their duties to the highest of standards.  For the first 4 weeks all CDO's will take part in classroom training and this will be based at HQ at Hutton near Preston and will take place from 8am to 4pm Monday to Friday.  After this classroom training, all officers will then work with a mentor in a live custody suite on the standard shift pattern. After this period you will then be classed as fully trained and competent and complete your standard probationary period.

How long is the probationary period?

The probationary period is 6 months.

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If you have a question that are not answered here, please contact our recruitment team:

[email protected]


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