I am concerned that my elderly neighbour/relative is lonely

The Silver Line is the confidential, free helpline for older people across the UK open every day and night of the year, tel 0800 470 8090.

Their specially trained helpline staff offer information, friendship and advice, link callers to local groups and services and offer regular befriending calls. They even protect and support those who are suffering abuse and neglect.

If you believe that a friend or relative may be in need of urgent medical attention please contact the ambulance service on 999.

If you have called to visit an elderly friend or relative and cannot gain a reply at the address and have exhausted all reasonable steps to trace them, such as calling other friends or relatives and contacting your local hospital, please contact us by telephone on 101.


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