How Do I Report a Crime?

We understand that it can be difficult to report an incident, but we encourage you to do so to enable us to solve crimes and help prevent future crime from happening.

We will listen, guide and support you through the process and if you have been involved in a serious or sensitive crime, we have specially trained staff who will understand your needs and look after any of your concerns.

There are several ways that you can report a crime or incident to us and please be assured that however you choose to report a crime, you will always receive the same level of service from us.

In an emergency you should dial 999

An emergency is when:

  • Someone's life is in danger
  • Someone is at immediate risk of violence, or property is about to be damaged
  • The suspect is still present at the scene
  • A serious offence is in progress
  • Serious disruption to the public is likely
  • Very serious crime (e.g. rape, grievous bodily harm)

By phone

If it is not an emergency (a crime has already happened and nobody is in immediate danger) please dial 101 to make a report.

Deaf, hard of hearing or speech impaired

If you are deaf, hard of hearing or speech impaired please contact the 999 emergency services by text from your mobile phone. But please be aware that to use this service you must be registered. To register, text ‘register’ to 999. You will get a reply and be asked to follow the instructions. This service works throughout the UK on all mobile networks, but it cannot be used from abroad.

Online

The following categories of crime or incidents can be reported on our Do It Online site.

  • Theft or burglary
  • Criminal damage
  • Violent of sexual crime
  • Domestic abuse
  • Hate crimes and hate incidents  
  • Road traffic incidents
  • Anti-social behaviour
  • Suspicious activity

In person at a police station

You can report a crime or incident at any police station front counter. Find the address of your local station in our Your Area section.

Third Party Reporting

Third party reporting provides a way for people to report hate crimes and incidents to the police indirectly or to other organisations. True Vision is a third party hate crime reporting website supported by all police forces in England, Wales and Northern Ireland. True Vision provides information for victims and the public about what hate crime is, why it is important to report it when it happens, and sets out the range of ways hate crime can be reported, including via a new online reporting form. The site also provides links to organisations that can offer support and advice on hate crime related issues.

Action Fraud

Action Fraud is the UK’s national reporting centre for fraud and internet crime where you should report fraud if you have been scammed, defrauded or experienced cyber crime.

They provide a central point of contact for information about fraud and financially motivated internet crime.

The service is run by the City of London Police working alongside the National Fraud Intelligence Bureau who are responsible for assessment of the reports and to ensure that your fraud reports reach the right place.

You can report fraud or internet crime using their online reporting service any time of the day or night; the service enables you to both report a fraud and find help and support. They also provide help and advice over the phone through the Action Fraud contact centre. You can talk to their fraud and internet crime specialists by calling 0300 123 2040.

When you report to Action Fraud you will receive a police crime reference number. Reports taken are passed to the National Fraud Intelligence Bureau. Action Fraud does not investigate the cases and cannot advise you on the progress of a case.

Anonymously via Crimestoppers

Crimestoppers is an independent charity helping to find criminals and solve crimes. If you have information about any crime you would prefer to offer anonymously you can call them or visit their website, however please note you cannot report a crime via Crimestoppers, purely pass on information.


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