Solicitors/Insurance Companies

Insurance Companies

How do I apply for disclosure from the Police?

There are 3 routes:

  1. The MOU (Memorandum of Understanding) with NPCC (National Police Chief's Council) and the ABI (Association of British Insurers) – see below for further information.
  2. Apply for RTC information (3rd party details and the incident log) where it has been damage only.
  3. Apply for RTC information (accident report) where an injury has been sustained

1) MOU between NPCC (formerly ACPO) and the ABI

What is the MOU between NPCC (formerly ACPO) and the ABI?

This is an agreement for the exchange of information when an insurance company has a specific reason to check a claim or they suspect that a fraudulent claim is being made.

Insurance companies need be a member of the ABI to apply.

Which forms should be used to apply?

Appendix D (a) – this form should be used when the insurance company wishes to obtain confirmation of the following information about the incident

•    reference number
•    date and time the offence was reported
•    aggrieved/reporting person

Appendix D (b) – this form should be used when the insurance company requires information in addition to the above i.e. a crime report or incident log.

*THE ABOVE FORMS SHOULD BE SIGNED BY THE POLICY HOLDER/AGGRIEVED*

Appendix E – this form should be used when insurance companies can provide sufficient information to prove that a claim is fraudulent.  

Please see the Forms Library at the right hand side of this page for a copy of the application forms for download

What is the charge for requests?

£27.10 - Appendix D (a)
£115.50 - Appendix D (b)
Free  - Appendix E

All cheques should be made payable to ‘PCC Lancashire’

The payment for any disclosure request covers the necessary searches and provision of information.

Where can I find further information?

Please visit the ABI website for a copy of the agreement. Type, ‘ACPO’ in the search box at the top of the screen.

 

(2)    Third Party Details Requests / Non-Injury RTC Information


‘Accident Reports’ are only available if it is RECORDED as an injury RTA.  Please note: if an injury has not been reported to the police at the time of the accident or within 30 days it will be recorded as ‘damage only’ and disclosure of this incident log should be requested via the below process.  It is therefore advisable to only apply for non-injury RTC information 30 days from the date of the incident.

Which forms should be used to apply for Non-Injury RTC information, including third party details from an Insurance Company?

The ‘TPD and Info Form’ should be used - Please see 'Forms Library' at top of this page.

How much does it cost to apply for this information?

£32.10 – JUST third party details
£115.50 – Provision of Incident Log/Crime Report/Statements from Witnesses (with consent)

All cheques are to be made payable to ‘PCC Lancashire’.

The payment for this disclosure request covers the necessary searches and provision of information.

 

(3) Accident Reports – Where Injury Has Been Sustained


‘Accident Reports’ are only available if it is RECORDED as an injury collision.
 
Contact details for the Central Process Unit are below:

Address: CPU, PO Box 1329, Preston, PR2 0SX
Telephone: 01772 415074 (automated line)
cpupublicenquiries@lancashire.pnn.police.uk

If you are unsure whether an injury has been sustained – please contact us by email or telephone in the first instance.

 

Where do I send all completed applications from Insurance companies?

Insurance Requests
Information Assurance
Police Headquarters
Saunders Lane
Hutton
Preston
PR4 5SB

For further details please contact us Insurance@lancashire.pnn.police.uk.

Solicitors

Section 35 of the Data Protection Act 1998

Section 35 of the Data Protection Act 1998 provides an exemption from the non-disclosure rules relating to personal information where it is required for legal proceedings. Applications for disclosure of information relating to civil cases are considered on a case by case basis and are only accepted from Solicitors. These may, for example relate to recovering the costs for damage from a road traffic collision. An application form and fee is required for these disclosures.

The ‘Statement Regarding the Disclosure and Charging Under Section 35’ contains further details regarding charging and this, along with the Section 35 application form, can be found in the 'Forms Library' at the top of this page.

For further details please contact us section35@lancashire.pnn.police.uk.

 

Family Court Disclosures

Where police information is required specifically for Family Court Proceedings, private and local authority solicitors may apply to the Police. 

The disclosure of relevant information may be made where consideration is being given by the Courts to children being taken into care or custody/access rights following divorce. An application form and a fee is required from a Solicitor before consideration is given to any disclosure.

Please find a copy of the Lancashire Family Court Protocol and the private Solicitors application form in the 'Forms Library' at the top of this page.

 

For further details please contact us FamilyCourt@lancashire.pnn.police.uk.


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